ABM’s Tech Link is a state-of-the-art web-based service management tool that simplifies the management of your service program. Through the Internet, your organization can initiate service cases for immediate action. You can also view the progress of every service case, including

• The estimated time the technician will arrive on-site
• The actual time the technician arrived
• The parts used to correct the problem
• The time the job is completed
• A complete report of the problem and its solution
• Access to information 24 hours a day, 7 days a week
• Every step of the way, you and your staff can view the same information about a case as the staff and management of ABM. Several members of your staff can view the progress at the same time — whether they are in the office, at home, or traveling on business.

As you can see, ABM doesn’t simply service technology — we use it to better serve your needs